Last Updated: December 5, 2025
1. Introduction
Bellacastle International (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://changan.com (the “Site”).
By using this Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact form or vehicle inquiry
- Request a test drive
- Subscribe to our newsletter or marketing communications
- Request a vehicle quotation or financing information
- Create an account on our Site
- Leave comments or reviews
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Vehicle preferences and requirements
- Financing information (when applicable)
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
2.3 Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2.4 Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. Cookies and Tracking Technologies
3.1 What Are Cookies
Cookies are small text files stored on your device that help us improve your experience on our Site.
3.2 How We Use Cookies
- Essential Cookies: Required for the Site to function properly
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use our Site
- Marketing Cookies: Track your activity to deliver relevant advertisements
3.3 Cookie Details
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
3.4 Managing Cookies
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Process vehicle sales and service appointments
- Schedule test drives
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze site usage and trends
- Prevent fraud and enhance security
- Comply with legal obligations
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., email service providers, payment processors, analytics providers)
- Business Partners: Changan manufacturers and authorized service centers for warranty and service purposes
- Financial Institutions: Banks or financing companies when you apply for vehicle financing
- Legal Compliance: When required by law or to protect our rights and safety
We do not sell or rent your personal information to third parties for their marketing purposes.
7. Data Retention
7.1 Comments and User Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7.2 Customer Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically includes:
- Inquiry and contact form data
- Sales transaction records
- Marketing communications: Until you unsubscribe
8. Your Data Protection Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your data for marketing purposes
- Right to Withdraw Consent: Withdraw consent for data processing at any time
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
10. Password Resets
If you request a password reset, your IP address will be included in the reset email.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
12. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Bellacastle International
Email: sales@bcijm.com
Phone: 876-351-8226
Address: 74-76 Old Hope Road, Kingston, Jamaica.